KIA DEV SOLS LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, contact details (such as phone number and email address), billing information, and utility account details. We may also collect non-personal information such as browser type, device information, and usage data to improve our services.
How We Use Your Information
We use the information we collect to:
- Provide and manage our utility support services
- Assist with billing inquiries and service coordination
- Communicate with you regarding your account or services
- Improve our services and customer experience
- Comply with legal and regulatory requirements
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information with trusted third-party service providers or partner organizations solely for the purpose of delivering our services, including assistance with utility programs. We may also disclose your information if required by law or to protect our rights and safety.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have the right to access, update, or request deletion of your personal information. You may also opt out of certain communications from us at any time.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve functionality. You can choose to disable cookies through your browser settings.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
KIA DEV SOLS LLC
Email: support@kia-customercare.online